On March 26, I attended the DCLA Library Fair http://library1.fiu.edu/DCLA. It was held at Carlos Abizu University, and I was able to attend 3 out of the 5 lectures. I saw Engaging the User to Help Build Your Website, Designing Library Spaces to Enhance Learning, and Burn the OPAC.
Three FIU librarians told us about how they used students to help redesign their website. First of all, they had to get students involved. In order to do that, they have to be bribed, usually with a Starbucks coupon. After getting 5-10 students to form a focus group, the study can begin. Throughout the course of the webdesign process, numerous focus groups will be necessary. The focus groups have different responsibilities based on the stage of the project. The first group works on brainstorming. They throwout ideas in order to tell the designers what they want. The next group provides feedback on the website, and the last group gives a more detailed feedback. Two people take notes as individuals attempt to use the website. The users are given tasks to complete, and as they are completing them, the designers encourage them to discuss what they are doing and why. These days it is essential to have user input when designing a website, and with a little bit of effort, and a couple hundred dollars worth of Starbucks coupons, the library can get a website that it's users can use.
Glendora Phipps is the directory of the Miami Dade College Library at the Hialeah Campus. We talked about a number of design trends in libraries. One interesting one she wants to try in her library is "deskless" reference. This encourges the reference librarians to be more interactive with the students and to play a more interactive role. She is also a big fan of mobile furniture, and most importantly slat walls. I could not agree more with the last one. Slat walls, are basically book displays. I've never understood why libraries do not capitalize on the beauty of the books in their collection. Fortunately, this trend is beginning to take hold, and I would like to see more of it.
Finally George Pearson presented Burn the Catalog. Most of what he told us we've all heard or thought by now, but he did it in a fun way. Like most of us, his criticisms create more questions than they provide answers, but it is important that we get the momentum rolling on our outdated OPACs. We talked about some of the current trends in library catalog. Some of the more important ones are simple searching, incorporating folksonomies, more forgiveness in spelling, organizing the internet, and integrating web resources into the catalog.
The whole thing was a positive experience. My only complaints are that I wish it was longer, so I could have attended all of the lectures, and I also thought it was disproportionately geared towards academic libraries. I was very encouraged by the enthusiastic response of the attendees, and I look forward to attending many more professional conferences.
David Weinberger dedicates his new book, Everything is Miscellaneous to the librarians, and it has the librarian blogosphere buzzing, and is being hailed as a must read by those who agree and disagree alike.
Weinberger argues that the world of information is undergoing a transformation from the physical world to the digital world, and the knowledge classification schemes we use need to catch up to this new reality. Back when all information had to exist in a place, and when it's surrogates had to be organized in a place, hierarchies were a necessary way to classify information, but now that our information has freed itself from the physical world, hierarchical classification schemes are no longer necessary. Like many others, Weinberger seems to be in favor of developing faceted classification schemes, which allow people to construct their own hierarchies, which will lead them to the information they are looking for. He is also in favor of organizing information through tagging. The more tags an item has, the more people tagging, the messier the information gets, the more miscellaneous it gets, the more valuable and accurate it becomes. His love of social knowledge doesn't stop with tagging. He also has a lot of great things to say about wikipedia (aka the scourge of every librarian). He speaks of the advantages wikipedia has over encyclopedias. First of all, breadth. Wikipedia can cover many more topics than encylopedias, because they don't have to be as concerned about one topic taking space from another. He also defends wikipedia's accuracy, and suggests it will get better with time, as some of the more controversial posts sort themselves out through compromise.
I think his main argument is that we are no longer forced to impose false order or rankings upon information, or at least as a society we don't have to attempt to agree, we can now recognize that everything doesn't fit neatly into categories. We don't have to decide if capris are pants our shorts. We no longer have to fight over how to order things, we can each order them our own way, and by doing this we add to the meta-data ourselves, helping others find what they are looking for. This new information environment continues to soak up information, and to correct poor information. We have a great opportunity to take advantage of information like never before, but we can't continue to interact with it the way we did when we still needed card catalogs.
With all of this talk about the future of the library, I can't help but ponder what the library of the not so distant future will look like, and what the librarian's role will be inside of it. This is an exciting time to be joining the profession, but it's also a time that poses a legitimate threat that libraries will become obsolete, or at least underfunded. I believe one of the questions we are going to have to face is popularity versus purpose. Is it enough to just be popular? A lot of libraries are gaining popularity amongst teens with gaming events. I am not opposed, I think it is a fun idea, and it keeps kids in a safe, supervised environment. Nevertheless, we need to seriously consider what we are trying to achieve. Is our purpose only to increase our statistics, so we can justify budget requests, or are we trying to elevate our communities. I don't think there is a right answer, I just believe that it is important for us to maintain a sense of perspective. We can certainly learn something from gaming activities, people are coming to the library for a new set of reasons. One of which is social interaction. I think there are many ways we can capitalize on that trend; movie viewings, public speakers, poetry readings... I recognize that all of these exist to a certain extent already, but I think the time has come to put a new emphasis on them. The future of the library is a social one.